The Ombudsman has many different ways to promote equality and tackle discrimination. In practice the work involves counselling, investigating individual cases, promoting conciliation between the parties, providing training, gathering information, as well as influencing legislation and the practices of the authorities.
Discrimination is treating one person less favourably than others on the basis of a personal characteristic. All human beings are entitled to equal treatment, and discrimination is prohibited by many of our national laws, the Non-discrimination Act, the Criminal Code, as well as international human rights conventions.
Age, origin, nationality, language, religion, belief, opinion, political activity, trade union activity, family relationships, state of health, disability, sexual orientation and other personal characteristics are grounds for discrimination prohibited by the Non-discrimination Act.
In a just and fair society, person-related factors such as disability, sexual orientation or skin colour, should not impact a person’s access to education or services, or their job prospects. Fundamental rights belong to everyone.
The purpose of promoting equality is to prevent discrimination, ensure the de facto equality of all people and remove inequality due to discrimination in the society. The authorities, private parties with public administration duties, education providers and employers are obliged to promote equality in their activities.
Public authorities, private actors performing public administrative functions, education providers and employers must assess and promote equality in their activities and prepare equality promotion plans to promote equality.
Anyone can be discriminated against. Discrimination takes place in different areas of life and in many ways. Discrimination can take place for example in private services, health care, school, renting an apartment or in employment.